Privacy Policy
TJ Creative Services respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information when you use this Site:
- Contact information: name, email address, and any message content you submit through our contact forms or by emailing us directly
- Booking data: if you book a call via Calendly, Calendly's own privacy policy governs the data collected during that process
- Usage data: browser type, pages visited, time on page, and referring URL, collected via analytics tools (if active)
- Cookie data: see our Cookie Policy for details
We do not collect payment information directly. Any payments are processed by third-party providers subject to their own privacy policies.
2. How We Use Your Information
Information you provide is used solely to:
- Respond to your inquiries and service requests
- Schedule and conduct fit calls and consultations
- Send you information about TJ Creative Services that you've requested
- Improve the Site and our services based on usage patterns
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
This Site integrates with third-party services that may collect their own data:
- Calendly: used for booking fit calls. Subject to Calendly's Privacy Policy
- Google Fonts: used to load typefaces. Google may collect usage data. Subject to Google's Privacy Policy
- Resend: used to deliver transactional email confirmations
We choose third-party services carefully and do not authorize them to use your data for their own marketing purposes.
4. Cookies
This Site uses cookies to remember your preferences (such as cookie consent) and to support embedded third-party tools. See our Cookie Policy for a full breakdown of what cookies are set and how to control them.
5. Data Retention
We retain contact and inquiry data for as long as necessary to respond to your request and maintain reasonable business records, typically no longer than three years after last contact. Analytics data may be retained longer in aggregate, anonymized form.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of certain data uses
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at tjdesignsuite@gmail.com. We will respond within 30 days.
7. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
This Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes are effective when posted to this page. We encourage you to review it regularly. Material changes will be noted with an updated effective date at the top of this page.
10. Contact
For privacy-related questions or requests, contact us at tjdesignsuite@gmail.com.